Contact Us

For general inquiries please contact us:

sales@tovolo.com

Phone: 1.206.633.6066

Customer FAQ

Tovolo products are responsibly made in China, India, Taiwan, and the UK.

Tovolo products are responsibly made in China, India, Taiwan, and the UK.

Since we are a manufacturer, we do not sell direct to the public. You can email sales@tovolo.com with your city and state and we can provide you with retailers near you where Tovolo products are sold.
While most Tovolo products are BPA free, there are a few products that are made with Polycarbonate which can contain BPA. Products that are BPA free have a BPA FREE icon listed next to them in the product information section on our website and catalog. None of our products contain Phthalates or PVC.
Tovolo stands behind our products. We will replace any Tovolo item that has a manufacturers defect. Standard wear and tear or abuse are not covered. Please contact us at sales@tovolo.com for further details.
We do not sell replacement parts for Tovolo products, but we do offer them at no charge. If a part is needed, please contact us at sales@tovolo.com.
We only mail out copies of our catalog to retailers and distributors. You can view a copy of our digital catalog under the Products header on this website.
Generally speaking, silicone is a heat safe material. Since these trays were designed for freezing, we did not test them for oven use. Therefore, we cannot recommend them for anything except their intended purpose.
Yes, please contact us at sales@tovolo.com with the product description and we will forward you a digital copy.